On a recent sales call to the research department of a local university we discovered a very interesting situation regarding their sanitation chemical program. It seems some 7 years or so ago a sanitation chemical vendor had set up a chemical feed system on the rack washer. The animal care manager explained to us that she was there when the chemical dispensing system was installed but had never seen or heard from the chemical vendor except when she called to place a chemical order. The story in a nutshell was that the chemical vendor had installed chemical feed equipment but never came back to make sure it was operating correctly. As the animal care manager admitted, the university did not use a great deal of chemical, however, they still had sanitation needs and concerns like all other research facilities. Over the years the university had encountered various problems with the washer and chemical program but did not receive the attention necessary to rectify the situation.

Solution

Sanitation Strategies reviewed the situation and made a commitment to provide regular service to this university even though the chemical purchases were minimal. You see, our belief at Sanitation Strategies is that all customers deserve regular service visits by our highly qualified field service technicians. The quantity of the chemical used does not eliminate the critical nature of the sanitation processes employed in research facilities. We make a commitment to each and every customer to provide the necessary service to insure proper operation of all sanitation related equipment and systems.

Benefit